Privacy Policy

🔒 Privacy Policy

At Divine Crystal, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, make purchases, or participate in personalized offerings.

📥 1. Information We Collect

When you use our services, we may collect the following information:

  • 👤 Personal Details: Name, email address, phone number, billing and shipping address.
  • 💳 Payment Information: Collected securely through trusted payment gateways (we do not store your card details).
  • 🎁 Birth Date & Birth Time: Collected from you, so we can create personalized gifts or astrology-based recommendations or customized cards.
  • 🌐 Technical Data: IP address, browser type, device information, cookies, and browsing activity.

🎯 2. How We Use Your Information

Your data is collected and used only for lawful and relevant purposes, such as:

  • 📦 Processing and delivering your orders.
  • 📧 Sending you order confirmations, updates, and promotional offers.
  • 🎁 Creating personalized cards, gift suggestions, and crystal recommendations based on your birth details.
  • 🛡️ Fraud prevention and security checks.
  • 📊 Analyzing site usage to improve our website, services, and customer experience.

📤 3. Sharing of Information

We respect your privacy and never misuse your data. Information may only be shared with:

  • 🚚 Trusted courier and shipping partners (to deliver your orders).
  • 💳 Secure payment gateways (to process your payments).
  • 🔧 Service providers who help us operate our website and fulfill services.

👉 We do not sell, rent, or trade your personal information to third parties.

🍪 4. Cookies & Tracking

  • Our website uses cookies to enhance your browsing experience, remember your preferences, and show you relevant offers.
  • Cookies help us analyze traffic and improve functionality.
  • You can manage or disable cookies in your browser settings. However, certain features of the website may not work properly without them.

🔐 5. Data Security

  • We take your security seriously. All data is protected through SSL encryption, firewalls, and secure servers.
  • Sensitive details like payment data are handled by certified third-party payment gateways.
  • While we take strong measures, no online system is completely risk-free.

👶 6. Children’s Privacy

  • Our services are not intended for children under the age of 13.
  • We do not knowingly collect personal information from minors.

🌍 7. International Data Transfers

  • If you access our website from outside India, your information may be stored and processed in India.
  • By using our services, you consent to such transfers.

✏️ 8. Changes to Privacy Policy

  • We may update this Privacy Policy from time to time to reflect legal, business, or technological changes.
  • Updates will be posted on this page with a “Last Updated” date.

📞 9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us at:

📧 divinecrystalocean@gmail.com
📞 +91 - 9712001168

✨ At Divine Crystal, your trust is our highest priority. We collect only the information necessary to provide you with secure, meaningful, and personalized experiences — while safeguarding your privacy at every step.